Japanese hotel

Zippin sets up cashless store in Japanese hotel | Dealing with COVID-19


Photo courtesy of Zippin.

Zippin, a cashless technology provider for brick and mortar retail, has set up a convenience store in a hotel.

Zippin’s partner Fujitsu, a systems integrator, worked with Koyo Group, a real estate developer, to implement the cashless store at a hotel in the Yokohama Techno Tower Hotel, according to a press release.

The store keeps shoppers and workers safe during the pandemic with a cashier-less checkout, eliminates the stress of queues and waiting times, and increases customer satisfaction by optimizing the product line.

The Green Leaves Plus takeout store, which sells prepackaged food and drink as well as fresh bento boxed meals, opened as a pilot this year and allows customers to enter the store through a smartphone app. Customers need to register their credit card information and then enter the store with the QR code displayed on the app.

Customers can also use multibiometric authentication technology that links palm vein and facial recognition information to the smartphone app. After registration, a smartphone is no longer required to enter, just a flick of the palm.

Koyo will begin large-scale operation in the store in April 2021.

In addition to hotels, Koyo also operates convenience stores and restaurants in more than 500 hospitals. The new store is part of Koyo’s phased expansion plan to eventually create new concepts of convenient food service for hospitals.

For an update on how the coronavirus pandemic is affecting outreach services, click here.


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